Counsellor

In   Delhi , Hyderabad, Jodhpur, Jaipur , Indore   Category   Operations

Job Description

Job Title:Counsellor

Category:Operations

Location:Delhi , Hyderabad, Jodhpur, Jaipur , Indore

Responsible For

Experience: 0-1 years

Responsibility 

  • Call conversion to appointments/procedure booking
  • Counseling charts/presentations and other aids to be used
  • complete pre-op instructions to be given
  • correct timings to be given to the patients
  • OT files and complete discharges
  • Coordinate with TPA for credit SX cases
  • Ensuring that all the patients prescribed surgery are attended to before leaving for the day
  • Operating surgeons, anaesthetist and patient to be informed one day prior
  • Lens name to be mentioned specifically
  • All referred cases from other centers to be included
  • OT list to be prepared every day after confirmation from admin and distributed to all concerned
  • OT list to be given to store in time for arrangement of lenses
  • To get the abnormal IOL power crosschecked by the doctor and providing the information to store
  • Proper documentation of PL letter after checking the eye to be operated, date of SX, validity of PL, and other papers with the billing

 
Qualification 
Graduate, preferably a science graduate
Passion for healthcare
 
Skills
Excellent written & spoken Hindi & English Language
Good interpersonal skills
Team player

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